Frequently Asked Questions

Are you insured?

Yes, we are fully insured for landscaping, gardening, lawn care, and snow removal. Contact us to request a certs on a job.

What's your service area?

Generally, our service area is in Syracuse, New York and its surrounding suburbs. However we do venture outside this area for specific jobs and for lawn mowing an acre or more sized land. Currently our snow removal service is limited to the city of Syracuse, south of I-690. Contact us for specific job requests.

Do you price match?

If you were quoted a lower price, feel free to share it with us and we’ll see if we can match it. It’s very important to compare apples to apples. There are different specifications that can affect how something is quoted. Since quality is included in every job we deliver, our prices are very good.

What forms of payment do you accept?

You can pay by check, cash, credit card or money order. There’s a returned check fee of $30. Failure to pay will result in an account suspension and possible late fees. We offer invoice and monthly billing options. Depending on the service, payment is typically due within 5 – 7 days upon completion of a job or you can be set up on a payment plan. For jobs with material costs, a partial upfront payment may be required.

What's your refund policy?

Your satisfaction is our primary goal. That is why we offer corrective action. Upon completion of a job, you have 10 days to notify us of something that needs our attention. We will then look into the issue and take steps to correct if there is something actionable to do. If not or if you are still not satisfied, possible remedies up to and including a full refund will be discussed on a case by case basis.

How do I schedule service or request a quote?

You can contact us either at info@suchalush.com, through a portal on our Website, or call us at 315-876-4366 Mon – Fri 9AM – 7PM. Turnaround time generally is within 24 hours but in some cases we can respond immediately over the phone.

What specific services do you offer?

Below is a detailed services list. Also take a look at our services pages on our Website. If you don’t see something listed or if in doubt feel free to contact us and ask if it is something we can do. We’ll be happy to help.

Residential / Commercial Mowing
Residential / Commercial Snow Removal
Landscaping
Vacation relief
Spring and fall cleanup
Mulching
Edging
Weeding
Pruning
Planting trees, shrubs, and perennials
Lawn repair and installation
Aerating, dethatching, top dressing
Fertilizing and seeding

Ask Us A Question

Feel free to ask any landscaping or gardening questions through the
contact form below. We will answer as soon as we can. For FAQs click here.

PO Box 636, Jamesville, NY 13078

315 - 876 - 4366

info@suchalush.com

Web Form

Mon-Sat: 9:00AM - 7:00PM

Ask Us A Question